Blogs

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What better way to understand your clients then by getting “Inside the Mind of the CIO: A Candid Conversation”? At the recent national conference, TechServe Alliance brought together three CIO’s to discuss what the IT staffing landscape looks like from their perch. The three were, Yuri Aguiar, Director of Innovation and Transformation, The Ogilvy Group, John Higginson, CTO, Enova International and Christine Stone VP Program Management Office, Brookfield Partners. The panel was led by Anna Frazzetto, CDTO & President, Technology Solutions for Harvey Nash, Inc. Frazzetto led the discussion by sharing results of the Harvey Nash/KPMG CIO Survey 2019, ...
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In true surf city fashion, TechServe Alliance opened their 2019 Conference & Tradeshow in Huntington Beach with world surfing champion Shaun Tomson, who shared his best advice on how those in the business world can catch the next best wave. For Tomson, the answer to finding that wave lies in the code. The code is simply a set of fundamental beliefs that motivate action, he explained. As the event’s keynote speaker, he translated the concept into a business context, referring to various lessons he had learned from his time as a professional athlete and entrepreneur. In his lifetime, Tomson has started and sold two multi-million dollar clothing brands ...
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TechServe Alliance Sales & Recruiting Management Program Director Founder/President Harvyst Consulting Partners Think about these facts: There is already a significant shortage of talent in the workplace (specifically in IT). Every day, 11,000 more "Baby Boomers" retire (4,000,000 per year). The unemployment rate is at 3.6% (lowest since 1978), Tech sector unemployment rate is 1.9%. The US birth rate continues to decline (3.78M born in 2018) and is at its lowest rate since 1986. Couple this with 4.0M Baby Boomers leaving the workplace and the shortfall grows exponentially. Nearly 50% of all hires fail within the first 18 months ("Dr. ...
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A message from your TechServe Alliance CEO  Over the last year, we’ve been surveying our members formally and informally to understand what challenges impact your firm most. Not surprisingly, your biggest challenges include: Sourcing qualified IT and engineering talent Finding effective salespeople and recruiters Opening doors to high potential prospective clients Developing your staff to their full potential TechServe is making the commitment–and the investment–to tackle these challenges head on. We assembled four task forces of owners and executives along with other stakeholders from a diverse group of companies to consider a range of potential ...
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Dr. Jay Cohen, Founder and CEO, Signature Consultants As we begin the New Year, looking to the future and setting our personal and professional goals, it is beneficial to reflect on our past. As I begin serving as the President of TechServe, I do so having had the opportunity to experience this industry in good times and in not so good times, both as a start-up company and as a more established company. Throughout the years, I’ve learned that surrounding myself with great people and their good ideas makes the difference. With that in mind, there is no better time to assess our goals for our industry and to take advantage of the resources TechServe has to ...
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Unequivocally, the IT talent shortage has changed the way firms do business. It’s created an even more competitive market in an industry of nearly 10,000 IT staffing firms, all vying for the same shrinking pool of qualified workers. This reality has put a significant amount of pressure on recruiters to fill roles, yes, but it’s also created the same sense of urgency on the client side for the sales organization. While the sales team has a very important job, many IT staffing firms struggle with assembling the right team. In the workshop “The Critical Science (& Art) of Developing Successful Sales Organizations,” presenter Rick Carlson of Harvyst Consulting ...
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Good To Great

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Good To Great Barb Bruno, CEO , Good as Gold Training   The recruiting profession is one of the most rewarding professions because what we do each day is change people’s lives for the better.  We identify the top talent needed by our hiring authorities and we help individuals make their next logical career move.  Today we are going to discuss how to go from good to great!The recruiting profession is one of the most rewarding professions because what we do each day is change people’s lives for the better.  We identify the top talent needed by our hiring authorities and we help individuals make their next logical career move.  Today we are going to discuss ...
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What Happens If...

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What Happens If... Rick Carlson, Director , TechServe Alliance Sales Management Program “What-if” situations can be maddening in the sense that they can absorb precious time and brain power preparing for scenario’s that may never come to pass. However, the time spent now, may produce a decided competitive advantage should the un-likely suddenly become likely. If we listen to the ever increasing “noise” about a forthcoming, albeit mild, recession; we might serve ourselves (and our companies) well to have a plan ready to impart. Economists point to four major risks that could cause such an event. For those who were able to ride out the most recent recession ...
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Staffing Market Grows, While Satisfaction Declines Rick Carlson,  Director ,  TechServe Alliance Sales Management Program Recent buyer satisfaction surveys have indicated an overall decline in the satisfaction with staffing companies even though the overall market for staffing is expanding. Sounds contradictory, but if you dissect the situation, it may become more obvious. The growth in demand lends itself to new competitors entering the marketplace, hungry for business. That can lead to desperate moves and poor practices that are very visible at the client level. This desperation may also be seen at the field consultant level as speed to ...
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Sales Best Practices Which Key Performance Indicators (KPI's) Really Matter? Rick Carlson, Director, TechServe Alliance Sales Management Program The number one driver of profitability in any company is the proper utilization of existing resources. Not only do you have to establish the parameters, but more importantly you must track, measure, report, and work to improve on them regularly. The most critical of all elements to measure is gross profit driven, per producer, per month. Depending upon how your organization credits GP$ (whole or split), the number will vary. A very good monthly target for an experienced producer (where client manager contact ...
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Leave your preconceived notions about who should attend the Sales & Recruiting track sessions at the door. According to sales and recruiter trainer Barb Bruno, anyone -- in any area, on any level -- can benefit from attending these information-packed sessions. “That goes for the sales team, recruiters, account managers, company owners and more. There really is something for everyone within this track,” she says. Have you attended other conferences and walked away with big-picture solutions only, the kind that take months or years to execute? That’s not the case here. The Sales & Recruiting track sessions offer tips that are proven and business-ready. ...
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Visit the TechServe blog for great takeaways from this year's conference. http://www.techservealliance.org/blo
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Over the last few years, the number of firms registering three or more people for our annual conference has increased. We love this trend but we wanted to know what’s behind it. Why do so many CEOs bring staff to the conference? Besides saving 25% ($400) per person , that is. Continue reading this blog post here
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Responsible Staffing vs. Cut and Run Earlier this month I was in Washington, DC meeting lawmakers from both parties in Congress as part of the annual TechServe Alliance Lobby Day. During our visit we talked with senior staff members of elected representatives about the importance of advancing excellence and ethics within the IT staffing and solutions industry. The supply of technology skills What might surprise you about the initial conversations I had with members from both parties in the U.S. Senate and House of Representatives is how much they agreed with us. For example, everyone seemed to recognize the importance of technology skills ...
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We use Careerbuilder's resume database, and we just completed a 4 month trial with Careerbuilder to evaluate their other services. For a 50% increase in fees, we proved to ourselves there is no value in those services. By their contractual metrics, the trial was a failure. A Careerbuilder rep just came in and told us our costs were doubling again (more than tripling overall) whether we took those services or not. Basically, the cost of using their resume database more than tripled across our team of six recruiters. Has anyone else had this experience? How did you resolve it? Thanks. Joe Coletta CEO/180
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I frequently get calls from firms that want to partner with us on GSA contracts. Is this a scam? I have not returned their calls.
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Dynamics GP Payroll

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Is anyone using Microsoft Dynamics GP for payroll? If so, how is it going? We are in multiple states and would appreciate your in-site, good or bad.
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We are a mid-sized staffing company and, like the rest of the industry (and US businesses, generally) we are concerned about the cost implications of Obamacare, in terms of either added coverage or penalties. I'd like to hear from other companies regarding what, if anything, you may be doing. January is coming really fast....P
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The need for qualified talent with a specific skill set continues to be on the rise. Many consultants have been working as road warriors for the majority of their career and already have a set of working parameters. However, there are many professionals who are entering this candidate-short market. As recruiters, we often believe that the choice between 1099 and W2 is with the consultant. After all, there are many benefits to working as a 1099 or independent contractor, right? You can: Set your own schedule; Name your own rate; Establish where & when you’re willing to travel; and Write off business expenses, etc. What ...
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Today I attended a roundtable discussion hosted by the Small Business Administration to discuss the implications of USCIS's recently proposed H-1B rule. Representatives from USCIS Service Center Operations and the Office of Chief Counsel were in attendance. Beyond the proposed rules potential impact on small businesses, concerns were raised during the discussion regarding the difficulty of utilizing the visa program due to new USCIS policies and client letter requirements.
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