2018 Certification Webinar Series - Listen Better Than Your Competition

When:  Oct 25, 2018 from 12:30 to 13:30 (ET)
Speaker: Barb Bruno, CEO, Good as Gold Training

Most people in our profession are outgoing, friendly and love to talk. The high achievers in our profession may have those traits but have learned to be the best listeners in the lives of their clients and candidates. Barb Bruno will cover the following topics: 

  • When it’s most critical to listen
  • How to listen to understand vs. solve
  • How to guarantee you hear what was said
  • Why responses often change

There will be time for Q&A with Barb Bruno on the subject material following the webinar. All webinars are recorded and sent out in a follow-up email to all registrants. 

All content supports material found in the TechServe Certification study guide (available to those that have registered for the exam).  The LIVE webinar is being offered Free to all members.  

*This webinar qualifies for 1.0 pt. of continuing education credit hours toward the TechServe Alliance CPSR & CPSAE certifications. Find out more about continuing education credits here.

**You do not need to be registered for the certification exam to participate in this webinar. We encourage all Account Executives & Recruiters to participate.